Privacy Policy

Last updated: January 1, 2025

1. Introduction

PhotonStream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social media advertising services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Business requirements and target audience specifications
  • Payment and billing information
  • Communication preferences and marketing consent

Lead Data

In the course of providing lead generation services, we collect and process:

  • Contact information of potential leads (names, emails, phone numbers)
  • Demographic and firmographic data
  • Online behavior and engagement patterns
  • Social media activity and interests

Technical Information

We automatically collect certain technical information, including:

  • IP addresses, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing lead generation and advertising services
  • Qualifying and scoring potential leads
  • Communicating with clients about services and campaigns
  • Processing payments and managing accounts
  • Improving our services and developing new features
  • Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Clients: We share qualified lead information with our clients as part of our services
  • Service Providers: We may share information with third-party vendors who assist in our operations
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with mergers or acquisitions

We do not sell personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection practices

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead data is typically retained for the duration of the client relationship plus a reasonable period for business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences, though this may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

12. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Mary Allison Lovaas
Chief Executive Officer
PhotonStream
2503 Seminole Rd
Lamesa, TX 79331-0000
Email: [email protected]
Phone: +44 7366827167